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BUSINESS PROCESS OPERATIONS

Implementation and configuration takes good resources, project management and team work between the vendor and client. Best of the systems fail due to bad implementation practices, which is often the case. Laurus Infosystems will undertake implementation of its solutions or third party solutions as a part of its Business Process Operations. Once implemented, the Technology Services Group will undertake maintenance, second level of support, data management, reporting and dashboard creation. Real-time data can be collected, managed, interfaced, analyzed and reported without jeopardizing information security, privacy or data integrity.

Competencies in this area

  • Setup and implementation of mobile enabled solutions
  • Qualifications, audits and certifications of vendors/partners
  • Management, maintenance of data with second level of support
  • Data integration and consolidation
  • Data analysis and summarizations with executive dashboards to view performance data
  • Mobile - Learning and help portal development
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